TalkTalk: who owns it, who runs it and what the accounts show

TalkTalk is a broadband and home phone provider selling fibre broadband packages to households across the UK. It makes money mainly from monthly broadband subscriptions, with its services delivered largely over the Openreach network and full-fibre networks built by other companies. It has built its brand around value and simple pricing. TalkTalk began in 2003 as part of Carphone Warehouse and has been privately owned since it left the stock market in 2021.

In brief: broadband and home phone · monthly subscriptions · uses Openreach and full-fibre networks · privately owned

The Companies House register records Talktalk Finco 2 Limited as the person with significant control of TalkTalk Telecom Group Limited, company number 07105891. Talktalk Finco 2 Limited is itself company number 12984607.

That places TalkTalk Telecom Group Limited inside a larger group. Its accounts are group accounts, covering the companies it owns as well.

The Companies House register lists 5 current officers for TalkTalk Telecom Group Limited.

TalkTalk Telecom Group Limited reported turnover of £1,412m in the year to February 2025. That was down 4.1% on £1,472m the year before.

It reported 1,570 employees. The year before it reported 1,857.

It filed a pre-tax loss of £465m for the year, against a pre-tax loss of £127m the year before.

Staff costs came to £118m. That is an average of £75,000 a head. It ended the year with £67m at the bank and net assets of -£459m.

TalkTalk Telecom Group Limited has registered 8 charges at Companies House, of which 8 are still outstanding. A charge is security a lender takes over a company's assets; one is satisfied when the lending behind it is repaid or released.